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A radical change, such as moving your documentation online, needs to bring obvious benefits. Which Aldbourne has seen. Registered Manager, Helen Peach,
“Paperwork was gradually taking more and more time. We were keen to find a way to monitor effectively, but in a way which meant staff could still spend quality time with residents.”
“We don’t have to search through paperwork anymore for residents’ care plans. All staff can easily access them. It details everything about the individual, their history and their interests and habits; allowing us to tailor care to the individual.”
No one joins the care sector to do paperwork. But it’s an essential part of making sure everyone gets the best care possible. As long as it’s not just paperwork for paperwork’s sake. With the help of Sekoia, Aldbourne Nursing Home are able to make their documentation more resident-focused and feel a little bit less like a chore.
Good documentation isn’t just about being person-centred. It needs to be easy to create comprehensive reports. So you can evidence the standards of care for regulatory bodies such as the CQC. Helen elaborates:
“It’s much easier for staff to document as they go, saving valuable time. It makes compliance and accurate reporting straightforward. I feel that it really helps to individualise care for our residents which is so important.”
With documentation and reporting done in Sekoia, staff can now focus on the reason they originally joined the care sector. Providing excellent, individual care to their residents.