“The systems we looked at previously were very focused on the processes in elderly care homes. It was very task related with less focus on the resident’s outcomes, aspirations, and goals.” – Jade Vallance, Director of Care, Active Prospects
As a provider, Active Prospects aims to become an outstanding organisation known for delivering innovative, flexible, and responsive care and achieving excellent outcomes for their people and communities.
We’re happy they’ve chosen Sekoia to help them in that mission.
”We hadn’t really found the right product. Every product we looked at needed to be adapted. And Sekoia was the first product where Maria and I were like: Oh! This is what we were looking for, but we couldn’t fit it into words” – Jade Vallance, Director of Care, Active Prospects
The senior team at Active Prospects had been searching for the right system for a while. Until they found Sekoia. Jade elaborates:
“The systems we looked at previously were very focused on the processes in elderly care homes. It was very task related with less focus on the resident’s outcomes, aspirations, and goals.”
Sekoia was built to accommodate both elderly care and services that support people with disabilities. Without forcing ways of working from other sectors upon others. Because digital care planning is not a one-size-fits-all solution.
Likewise, Sekoia gives providers the freedom to choose their own devices. No one is forced to buy a particular brand or type of device. It works on all iOS and Android phones and tablets.
The training went smoothly. People were engaged, and Active Prospects are now live with Sekoia across all their services. For the past year the whole team has been introduced to the system and the next bit is even getting residents to use their own Sekoia app.
Even though the app is very intuitive, it’s a significant change to the way people are used to working. And that can be uncomfortable. So, the hands on training and support from both Sekoia and Active Prospect’s own Digital Lead has been important.
Taking some time out to make sure everyone feels at ease using the app is important. Otherwise, when things are getting busy, people won’t use the system. Or feel less competent doing so. No matter how intuitive. In our experience, assuming no onboarding is needed is a recipe for disaster. Like Active Prospects, users need to get off to a flying start and use the digital care planning system their way.
Sekoia
