We don't just leave our customers on their own. That's a recipe for disappointment. That's why we schedule a status meeting every 6 months. To make sure everything lives up to your expectations.
The topics cover everything Sekoia. From technical stuff to feature requests and best practices. It's up to you.
We are always moving the needle forward when it comes to our product. Every two weeks, we release new features. Besides traditional release notes, we also offer a webinar where we showcase the new features and answer any questions you might have. Additionally, we also notify you what we will be creating for the next two weeks.
We recommend gathering all super-users yearly. Both as a refresher course and as a way of realigning the way you use the system. It's also a great time to implement new Sekoia features in your daily work with the system since everyone is gathered the same place.
Twice a year we gather the managers from our different customers. The goal is for the managers to share best practices with each other. For inspiration and networking. We only facilitate the event so the agenda is up to you to define.
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