How we make sure you are comfortable using Sekoia


All Sekoia users should feel comfortable within the confines of the system. To ensure that, we focus on training super users. They will act as your internal Sekoia experts. All other members of staff will not need more than 2 hours of training. Then you’re all set and ready to go.
"Implementation was easier than expected. Having Sekoia on site for days including an overnight session to train the night staff meant that an intensive but short induction was provided to everyone. Excellent engagement from our staff helped a lot and everyone sensed this was a great opportunity to improve things."
Tim Whalley, Director at Birtley House

Onboarding Users

Super User Training

We believe that any system relies greatly on its' users. And improve with internal ambassadors. Super users understand the nitty gritty aspects of your system. They promote the outcomes and supports their colleagues.

Employee Training

We believe in “learning by doing”. Employee training sessions are made for staff to test out the system in a safe environment where nothing can go wrong. And potential concerns or questions can be addressed.


Once staff training is done, it’s time to put Sekoia to the test in a real-world context. It’s the culmination of all the work that’s been done. We are present during Go-Live to answer any questions or insecurities that might occur. Across all shifts!

That Feeling

Just wanted to thank you all for your continued support throughout the Implementation process and mainly throughout the go live process. I have had so much great feedback from staff who have used the system in the last 2 days and they already feel it is having a positive impact on the residents and themselves.
Gemma Broth, Registered Manager