Support - Sekoia


Get support your way. Call us, live chat with our support agents, or send an e-mail. What's your preferred channel?
A product shouldn't only be judged when everything works. You also need great support in case something goes wrong. Customer service should be quick and easy to access. Not make you jump through endless loops to have your problem solved.

Get your support here

email to support


Contact support directly by sending an e-mail to:
phone number to support


Call us on (0)20 3026 3578. You will be asked to give some information e.g. name, contact info, organisation, and the issue itself.
Live chat with Sekoia

Live chat

Livechat with our support agents. In the lower right corner, there is a prompt asking if you’d like to chat real-time with someone from Sekoia.
Sekoia status page

Be notified of hiccups

Sign up to be directly notified in the rare occurrences where Sekoia is having difficulties.

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