Sekoia provides access to reports and management information that clearly outline the level of care being provided within your organisation. It's accessible from any location in the world. Vital information that demarcates where a service is exceptional and, more importantly, where its key areas for improvement are.
The ability to better observe work practices over time and categorise information in flexible formats proves extremely beneficial. It can be used at Staff Meetings, One-to-One Supervisions, and Staff Training days. Management is better equipped to ascertain that competent staff is delivering the desired care to the resident. At the time it's needed. All these factors ensure that a service is led well from the top. No doubt leading to excellent outcomes.
High-quality holistic care includes health care, behavioural support, mental stimulation, engagement through activities etc. Concerning Healthcare services, Sekoia ensures all health data and observations relevant to a specific service user are recorded. This information is used effectively in future planning of care so that it can consistently be made better, as it is based on the principle of pre-emptive care.
Records of health vitals and medical appointments are also kept up to date. Any other patterns that may be observed to do with behaviour, diet, family contact, activities etc. are all noted where relevant. To ensure that well-rounded support in all aspects of daily living may be provided to the service user.
Sekoia has been created in a way that places the service user at the centre of the system. It then branches out to the people that are involved with the service user in various capacities. This includes the care staff and management, the family/relatives, activity co-ordinators, medical practitioners etc. It has the flexibility to accommodate as many people as are pertinent to delivering the highest quality of care to the resident.