How We Handle Security & Data Security in Sekoia - Sekoia

Security & Data

We know data security and availability are important factors when considering a care planning system. Likewise, we take it very seriously. Here, you can read more about what we do to keep your data safe.

Cyber Essentials PLUS

Structure your data from any given framework such as




Why pay attention to data?

A regular care home of 40 residents will make an average of 700 registrations in Sekoia. Every day. In a care home group of 5 care homes, that comes out as nearly 1.3 million registrations a year. Why not leverage that data?
Roles & Rights
In Sekoia, every user is assigned a role. With varying rights. That means you can log-in and access data everywhere. Sekoia also creates a log of which users make changes in the system.
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All data is encrypted so only authorised people can access it. We have a Data Processing Agreement that ensures all data is handled the safest way possible.
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99.97 % Uptime
A major concern when going digital is the fear of the system being offline. We’re monitoring the system 24/7 and have no service windows. That’s why Sekoia has an uptime of 99.97 %.
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What is Cyber Essentials Plus?

Cyber Essentials Plus is an expansion upon the “Cyber Essentials Verified Self-Assessment” which includes an audit of the organisation’s IT systems. It involves an audit of Sekoia’s system by an external assessor.

The key elements of a Cyber Essentials Plus audit can be summarised as follows:

  • An assessor will pick a sample of computers at your organisation and perform an audit to ensure that the devices are configured as per the scheme.
  • A vulnerability scan will be performed on these machines to confirm patching and basic configuration are at an acceptable level
  • An external port scan of your internet-facing IP addresses will be conducted to ensure no clear and obvious misconfigurations or vulnerabilities can be identified.
  • A test will be conducted on your default email/internet browser to confirm how well configured they are to prevent the execution of fake malicious files.
  • Screenshots will be taken as evidence that the system is Cyber Essentials compliant.

You can read more about the certification here:

Certificate confirming Sekoia's Cyber Essentials Plus status