Staff as co-creators of new practice
A change in culture and work routines requires time, patience, and resources from a management’s point of view. Many change agents stress the importance of staff involvement when introducing changes to their routines. So, how to do this appropriately?
Feeling appreciated and involved in the creation of something like recording practices will ensure this. Again, this role falls on the manager. Often a tough position, as everyone expects the registered manager to already know the ins and outs of the business. But with a new care planning system, this isn’t always the case. Managers need to learn too and adjust practices to being digital. Here, the systems should support them in building this landscape.
Care workers, nurses and every other staff member have to navigate within these processes, so why not have them influence this process too? By doing so, you ensure more team members buy into the new ways of working giving digitalisation the best chances to succeed.