Real People, Not Patients
Considering the development of social care services an unfeasible amount of “patientification” has manifested in both the commissioning and public opinion. Fortunately, the paradigm is shifting, leaving room for value driven providers matching both the regulatory and compliance framework of the country.
“When someone feels “known” it instantly makes them feel more valued, loved and nurtured. When people feel this way, health improves naturally. People who feel settled, supported and loved automatically eat better, sleep better and are less likely to experience depression, anxiety, falls and hospital admissions. Making your care facility “person-led” creates an atmosphere of “home” rather than “hospital” and this makes all the difference for not only residents but staff too,” Jennifer concludes.