Care activity descriptions and plans are written from the perspective of the service user. It serves as a reminder that care should have a focus on the service user’s consent, needs, preferences, and choices.
The service-user’s choices and preferences are at the forefront when creating care tasks and their descriptions. The descriptions also take into account the service user's level of independence. So they are only assisted when required. To help protect a service user’s privacy and dignity as focus points for the organisation.
Providing care is not a static activity. Sekoia reminds you to review care tasks and plans. To make sure they are always reflecting reality. And daily tasks and routines for the service-user are updated accordingly.
All staff members should be aware of the service-user’s choice in how they wish to be treated. Especially towards the end of their life. Sekoia ensures that End of Life plans are available and choices related to DNAR’s etc. are documented and reviewed.