For care staff, so much of the success of delivering service to those who need help is focused on cohesion and careful planning. By utilising technology that can make caregiving run more smoothly, staff can shift their focus to care competencies, like collecting knowledge and sharing it with other staff members for optimal communication. After all, boosting competency in the care environment is beneficial for all people involved.
But how are managers to know if their care staff are actually satisfied with their duties? While caring can be a very rewarding experience, it can also have a great personal impact on carers that is both challenging and difficult. This is why it is essential for managers to generate regular employee surveys so that staff members can express their high and low points in caring for the residents and hopefully grow even more competent with the right support.